If you employ an individual whose personality clashes with the rest of the workforce or whose behavior is otherwise unacceptable, address the situation and make a concerted effort to rectify the problem. Otherwise, you risk losing essential employees and experiencing a decrease in production and performance. A problematic employee presents a problem affecting the success of your business; such an individual must correct his behavior or be removed from the environment.
Address the problem issues immediately. Do not procrastinate or delay intervention with the situation, environment or worker causing the problem. If you do not possess the skills or ability to properly handle a potentially combative employee, choose a manager, supervisor or other executive who has an appropriate level of experience and charisma to command respect.
Investigate the behavior. Prior to confronting the problematic employee, talk with co-workers and other associates about the issues, to gauge the company-wide perception of this individual; such talks may give helpful insights. Review prior performance reviews and assessments to search for patterns of behavior or identify potential causes of the problem.
Meet privately with the employee. To avoid exacerbating the problems or embarrassing the employee, meet in an office or other private location. Discuss unacceptable behavior, issues and situations. Explain that such actions cannot be tolerated and must immediately change.
Present the employee with a limited opportunity for positive change. Offer the worker a chance to rectify the situation by demonstrating significantly improved behavior and performance. Detail a specific timeline within which the unacceptable activity must be withdrawn, removed or corrected.
Jersey – Ravens amp; Black Mitchell Authentic 2004 Reed Ness Ed Player Retired Throwback Monitor performance and behavior. Keep track of the employee's progress as he works toward the goals established at your intervention meeting. Ensure that he is aware of your oversight and that you are actively checking on his performance. Hold the worker accountable for all behavior and performance.
Evaluate the results. At the end of the transitional/trial period, arrange another meeting with the employee to review and discuss his behavior. Engage in an open and honest conversation involving an analysis of all activity since your initial meeting. Point out positive changes as well as behavior that remained unchanged. Inform the worker of your decision to either extend the evaluation period or terminate his employment.